Data Rights Portal
Under the General Data Protection Regulation (GDPR), you have specific rights regarding your personal data. This portal helps you exercise those rights.
Your Data Rights
How to Exercise Your Rights
1. Online Portal
Use the buttons above to submit your requests directly through our secure portal.
2. Email Request
Send an email to privacy@pikkizy.com with your request.
3. Account Settings
Log into your account and visit the settings page to manage your data preferences.
What Information We Need
To process your request, we may need to verify your identity. Please provide:
- Your full name and email address
- Account username (if applicable)
- Specific details about your request
- Proof of identity (for sensitive requests)
Response Timeline
We will respond to your request within the following timeframes:
- Access Requests: Within 30 days
- Rectification Requests: Within 30 days
- Erasure Requests: Within 30 days
- Portability Requests: Within 30 days
Data We Process
We may process the following types of personal data:
Account Information
- • Name and email address
- • Profile preferences
- • Account settings
Usage Data
- • Browsing history
- • Search queries
- • Product interactions
Technical Data
- • IP address
- • Device information
- • Browser type
Communication Data
- • Support tickets
- • Email communications
- • Feedback submissions
Frequently Asked Questions
How long does it take to process my request?
We typically process requests within 30 days, but complex requests may take longer. We'll keep you updated on the progress.
Can I withdraw my consent for data processing?
Yes, you can withdraw your consent at any time. This will stop future processing but may not affect data already processed.
What happens if I delete my account?
Account deletion will remove your personal data from our active systems, but some data may be retained for legal compliance.
Contact Information
If you have any questions about your data rights or need assistance, please contact us:
Email: privacy@pikkizy.com
Data Protection Officer: dpo@pikkizy.com
Address: Carrer de Bailen 2, 08010 Barcelona, Spain
Supervisory Authority
If you are not satisfied with our response, you have the right to lodge a complaint with your national data protection authority:
- Spain (AEPD): www.aepd.es
- France (CNIL): www.cnil.fr
Note: The data rights actions above require you to be signed in to your Pikkizy account. If you do not have an account, please contact us directly at privacy@pikkizy.com.
Need more information? Read our Privacy Policy and Cookie Policy for complete details about how we handle your data.